Thursday, August 22, 2013

New Online Research Help

The Library is pleased to announce that it will be offering online research help during the 2013/2014 academic year, as part of a pilot project funded by the Office of Research and Funded Projects through a grant from the University Committee on Research, Scholarship and Creative Activity.

Starting August 22nd, you will see a new option in the library home page side bar which says "Get Research Help!"

During regular business hours, you can type your name and question into the box, and click "Chat!" to receive live help from one of our reference librarians.

Even when we're not available, this box will allow you to ask any questions you may have online, quickly and easily, and to see a list of common answers--or to get an individual answer if the question you have has never been asked before.

In the next week or so, we will also be rolling out a tool which will allow students to check out study rooms through the library's website.

We hope these new resources are as helpful to our users as they are exciting to us, and ask that you please pardon any hiccups as we transition to this new stage in our quest to make library patrons' use of our materials easier and easier.

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